Privacy Policy Commitment
Your privacy is our top priority at lythoraviqo
Introduction and Overview
Your privacy and trust are highly valued. This policy outlines how information is collected, used, and protected when engaging with lythoraviqo services in compliance with Australian regulations.
We are committed to protecting your personal information by following industry standards and legal requirements, keeping your data secure and confidential at all times.
Data Collection Practices
We collect only the information needed to provide our services, including contact details and preferences you voluntarily share with us during consultations and on our site.
Direct Information You Provide
- • Contacting us via forms or email for questions or support
- • Scheduling a consultation or call with our advisers
- • Filling out feedback or enquiry forms on the website
- • Participating in surveys or assessment reviews
- • Requesting ongoing updates or information
Automatic Information Collection
- • Technical data collected by cookies and analytics
- • Usage patterns while browsing our site
- • Device type, browser, and access times
- • IP address and online identifiers
- • Aggregated non-identifiable data for performance analysis
How We Use Your Data
Your information is used to respond to enquiries, deliver our consultation services, and improve your experience. We maintain privacy as part of every engagement.
- • Responding to contact or support requests
- • Scheduling and managing consultations
- • Providing tailored updates and service information
- • Improving content, navigation, and security
- • Maintaining legal, risk, or compliance records
- • Anonymising data for performance analysis
- • Notifying you of policy changes where relevant
Your Rights: You control your personal data. We only use or retain it as required to provide services, stay compliant with legal obligations, or with your explicit consent.
How We Share Your Information
Data is only shared when required for operational, legal, or security purposes. We do not sell your information to third parties for marketing.
Our Service Providers
On occasion, trusted service providers may access information to enable technical, administrative, or regulatory support for our services.
Legal Requirements and Disclosures
We may disclose data if required by law, regulation, or valid request from authorities.
Anonymous Usage Statistics
Aggregated, non-identifying data may be used to enhance our services.
Your Data Rights in Australia
You have the right to access, modify, or request deletion of your personal data in line with Australian law. Contact us with any privacy requests.
- • Right to access your personal data
- • Right to correct personal details
- • Right to request deletion where allowed
- • Right to data portability request
- • Right to object to processing
- • Right to limit some data uses
For privacy inquiries or to exercise your rights, please reach out to us using the details on this page.
How We Protect Data
Data is stored securely using industry-standard technical safeguards and restricted access, protecting information from loss, unauthorised use, or breach.
Technical Safeguards Employed
- • Secure servers and encrypted data transfer
- • Updated network security protocols
- • Regular vulnerability assessments
- • Continuous system monitoring
Organisational Controls
- • Staff privacy training and access limits
- • Confidentiality agreements for third parties
- • Internal policy reviews and audits
- • Prompt response to suspected risks
How Long Data is Retained
Personal data is retained as required for service provision, regulatory compliance, or at your request. Retention periods align with Australian legal standards.
- • Account and contact details retention
- • Consultation history retention
- • Support or contact messages retention
- • Service payment records retention
- • Communication preference retention
Data is securely deleted when no longer required, except where law requires otherwise.
Transferring Data Internationally
If any personal data is processed outside Australia, we ensure protective safeguards and compliance with relevant privacy laws.
- • Adequate protection by partners
- • Confidentiality clauses and agreements
- • Assessment of third-country regulations
- • Your explicit consent if required
Cookies and Similar Technologies
Our site uses cookies to enhance your experience, monitor site performance, and provide tailored content in accordance with our cookie policy.
Types of Cookies Used
- • Required for website security and function
- • Monitor page use and loading times
- • Customise your browsing experience
- • Support interactive site elements
You may manage cookie settings at any time in your browser. See our Cookie Policy for more.
Privacy Policy Updates
This policy may change periodically to reflect updates to legal or business requirements. Changes are published promptly on this site.
- • Website notice following updates
- • Email communication if necessary
- • Clear publication of effective dates
- • Review instructions for new policies
Continued use of our services means you accept the revised policy.
Contact Us About Privacy
If you have privacy questions, please get in touch using the contact details listed below.
lythoraviqo
570 Bourke Street, Level 17 & 24, Melbourne, VIC 3000 Australia
Phone: +61.2.5015.9530
Email: content@lythoraviqo.com
Last reviewed October 26, 2025
Effective from October 26, 2025